Is that we are taking data that our customers have collected from their prospects or business partners, and we’re taking it into our systems, organizing it, making it available back to our customers, to help them really understand how their prospects are engaging with them, and around what areas and across what time prints and so forth. And so we are basically acting as what’s called a service provider, CCPA terminology to do data processing solely on behalf of our customer, and kind of to meet their specific needs.
– Okay. And so to clarify, if another company needs to be CCPA compliant CRYP Email List for instance, because they do business to consumer, or because later on it’s going to kick in for all of us even in B2B, can those companies use Engagio and also be CCPA compliant?
– Absolutely. And what a company that’s using
Engagio would want to do, in that case is to put in place with us a data processing agreement, which basically spells out informal contractual terms, the nature of the relationship, which already exists with all our customers, which is that we are processing the data only on their behalf and according to the directions, and that we are being a good suit of it making sure that we’re using industry standard practices around data privacy and security and so forth. But then we’re not sharing the data with others, or selling it or anything like that. And by doing so, they can then ensure that Engagio you is treated as a service provider, rather than the third party CCPA terminology. Which is useful because there’s certain disclosure requirements, that are needed when data is shared with third parties, which don’t apply when data is shared with service providers.
– Okay. If a company wants to be CCPA compliant, and they want to use Engagio as well, they just sign a data processing agreement with us that says, “Here’s how we’re processing your data, or a data service provider,” is that the right terms?
– Yup.
– Okay, and then we’re saying, here’s how we do it, and here’s how we’re following the law, It’s just so that it’s all laid out for them.
– Exactly.
– Okay, cool. And new question does Engagio collect people’s personal data?
– We don’t know, we are more in the line of an efficient aggregator. We’re taking data that our customers already have, but as sprinkled across many different systems around the enterprise, bringing together organizing it, so they can have a clear, consistent, holistic view of their relationships with their prospects and customers.
– Okay. So we’re really not collecting anyone’s data. We’re just making it a Dominican Republic Email List lot easier to see the masses of data that they already have.
– Exactly.
– Awesome. And do we sell people’s personal data that way?
– We don’t. Yes! I think that’s something a lot of consumers are very concerned about these days, so just wanted to make sure it was out in the open. We do not tell people’s personal data. And what happens if people ask us to delete their data? I used to look at Engagio is true with our customers, if a consumer wanted one of Engagio’s customer’s to delete data, they would contact that company, not us directly. And so the Engagio your customer, could contact our support team just to verify, “Hey, let’s make sure that this person’s information is no longer present in Engagio.”