What is Help Desk Support and how does it work?
Today’s customer values interaction with companies that are available for real-time communication . According to Zendesk’s 2020 Customer Experience Trends […]
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Knowledge Base Software: Implement in 5 Steps
As mentioned above, a well-structured knowledge base provides breadth and depth of information, allowing customers to delve into specific topics
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Discover the 4 stages of the AIDA sales technique
Attention consists of getting a person to focus their senses on a specific point. To do this, it is necessary
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Suggestive selling: how to apply the big potato chip technique to all types of commerce
To understand the definition of suggestive selling, it is best to refer to the example of restaurants. This technique is
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5 characteristics of a successful commercial sales manager
In his/her work routine, the professional is responsible for managing the resources of the sales department, including the budget, the
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7 Advantages of SaaS in the face of ongoing digital transformation
SaaS , or software as a service , is a way of making software and technology solutions available over the
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Business Sales: 6 Keys to Achieving Business Success in B2B Sales
What are the features that distinguish B2B sales? Why is it such a demanding and unique type of sale? Let’s
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What is Customer Lifetime Value and how to measure it?
Learn one of the key metrics in any business. Ira Veles, editor of Laba Business owners need to track
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What is customer prospecting and 5 keys to implementing your strategy
Establishing the appropriate prospecting strategies will depend on being clear about who our Buyer persona is , in other words,
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4 Tips to Help You Manage Your Personal Finances Better
Some tips to make achieving your financial goals easier. cover-financial-tips-63e2eddd6c313953565941-min-645e24461df77531104347.jpg Roś Natalia Roś, a journalist from Laba Studies show that
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B2B market segmentation: how and why to do it in the company
The days of “blind sales” are over. Today’s market demands the definition of individualized objectives, aimed at a predetermined market
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12 sales terms that every professional should know
The acronym B2C stands for “ business to customer ” and refers to the business model in which companies market