Reviewing and evaluating work performance has always been a headache for organizations. But it no longer has to be that way. The Leadership Assessment – 360 Assessment is the most comprehensive and simple evaluation method that will allow human resources specialists to obtain a complete overview of the situation of the staff of a company, business or institution.
Features of the 360 Assessment
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The 360-degree evaluation method is designed to generate feedback from staff in order to monitor the professional development of workers through a process of continuous improvement. The idea of this method is to collect information from all employees of an organization (subordinates, colleagues and supervisors) including their own self-evaluation, through a questionnaire that is the same for the entire work team.
The 360 degree assessment , as it is also known, basically consists of the following points :
- The participant should create a list of people from whom he or she needs to obtain feedback.
- All questionnaires are completed online.
- Participants answer the questionnaire on their own.
- Typically, participants evaluate their supervisors, peers, immediate managers and colleagues. But sometimes feedback may also be sought from customers.
- It is most common to ask for feedback from three to five people, but it is very rare to ask for feedback from more than that number.
The name 360 Assessment comes from the idea that information is obtained from different points of view, that is, from “above” (the boss), “below” (subordinates) and “to the sides” (colleagues). Thus, it is about obtaining multiple perspectives on collaborators and thus, carrying out a more detailed review of the organization’s processes, while the 360-degree assessment is added to a larger assessment process within the company.
Reasons to use a 360 evaluation
The performance evaluation used in this method allows the interviewees to be placed at the centre of the process. Based on their own self-assessment, they place themselves in front of their colleagues and establish the pros and cons of both themselves and their immediate collaborators. This relationship allows very interesting results to be obtained regarding the profiles of each collaborator and their current position in the organisation.
The main reasons for using the 360 degree Assessment, according to human resources experts who use this tool, are:
- They allow the whole team to get involved
- They foster self-confidence
- They promote transparency within the organization
- Eradicate prejudices
- They strengthen the work culture from the employees themselves
- They generate self-awareness.
Due to their nature, 360-degree
Questionnaires are anonymous and require at least two participants per category to generate feedback on a particular perspective.
However, in order to conduct a 360-degree evaluation, it must be considered that they serve as part of a broader assessment process. It is recommended that it be implemented by professionals in the field to avoid problems, as it requires planning and the process is anonymous. In addition, as it focuses on the weaknesses and areas of opportunity of the participants, it must be handled delicately in order to provide adequate feedback. And finally, for it to be truly useful, it is an exercise that requires the collection of large amounts of data and processing.
Consider whether it is necessary to implement a 360-degree evaluation of your staff
If you have observed pformance details in your company or business that can be improved, but do not have a detailed diagnosis of the situation, or. require further investigation, the 360-degree evaluation represents an innovative alternative that will open your organization to new opportunities for improvement and transform the organizational climate for the better.
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